Tickets and documents

Ticket collection

You can collect tickets booked at short notice from the following travel agencies in the Dresden Airport Terminal:

Travel agency Tour operators
Airport Service Dresden (ASD)
Tel. +49 (0)351-8814091
Big Xtra, FTI Touristik, 5 vor Flug, Hit Reiseclub,
Travel Club Viva D'or, Humboldt Studienreisen
DER Touristik Flughafenservice
Tel. +49 (0)351-8814770
ITS, Jahn Reisen, Travelix, DER Tour, LMX Reisen, Meier's Weltreisen, Clever Tours, Schauinsland Reisen (SLR), Aida Cruises
Thomas Cook Service
Tel. +49 (0)351-8814710
Neckermann Reisen, Thomas Cook Reisen, Bucher Reisen, Aldiana, Paneuropa, H&H Touristik, CFI (Condor Flugdienst Individuell), Öger Tours, Gala Vital, Air Marin, Phönix Reisen, Tour Vital, Ben Tour, ETI, ITT, Tax Free Germany
TUI Deutschland GmbH
Tel. +49 (0)351-8814720
TUI Deutschland, Robinson, TUI Cruises, 1-2-Fly, Dr. Tigges/Gebeco, OFT Reisen, Berge und Meer, Foxtours, Ecco, Airtours

(Correct as of July 2017)

Airport information desk

+49 (0)351 881-3360

05:30 – 23:00


Arrivals level in the terminal

Checking your travel documents

Before starting your journey, make sure you have all your documents with you and that they are still valid:

  • Passport, ID card, driving license (if you want to hire a car)
  • Visa (for international flights)
  • Air ticket
  • Credit card, travellers’ cheques
  • Details of foreign health insurance, proof of vaccinations

Make copies of all your most important travel documents. Take one copy with you in your suitcase and leave one at home. Another possibility would be to scan your documents and e-mail the scanned copy to your own e-mail address. Then you will always have a copy of your documents to hand in your e-mail inbox and outbox.

Information service of the Federal Foreign Office

Ticket and bording card

Illustration: Flugticket und Bordkarte

You can buy your ticket from any travel agency, airline office or online. The sample ticket shown contains the following information:

  • Name of airline: Lufthansa
  • Name of passenger: Max Mustermann
  • Departure airport: DRS (Dresden)
  • Destination airport: FRA (Frankfurt)
  • Flight number: LH 1055
  • Date: May 31
  • Seat: 21D (row 21, seat D)
  • Hand baggage: max. 1 item

You will be given your boarding card at the check-in counter. You will need to present this to pass through security control and to board the plane. Please pay special attention to the boarding time specified on your boarding card. This is the latest time by which you must arrive at the departure gate. On the sample boarding card (on the right of the picture), this is gate 10 and the boarding time starts at 10:50.